Check Eligibility Before Account Access
Our Terms & Conditions explain who may access the account area, which details must be accurate, and how we handle a phone check before account access. Eligibility depends on local law, your location, and the account details you submit; where local law permits, you can continue
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through the normal registration path. We may pause access when details conflict, a wallet holder cannot be matched, or a transaction needs checking. The same rules apply when you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account. Read each payment instruction before confirming
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a transaction, keep your receipt, and contact us if the displayed status differs from your wallet or bank record. Our terms also explain account closure requests, policy changes, and the steps for raising a question about a decision.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.